We’ve compiled a comprehensive guide to mental health and crisis support services. It’s designed to help individuals facing emotional distress, abuse, or urgent challenges. Whether you’re seeking help for yourself or someone else, this resource makes it easier to find the right support. You’ll find:
- Helplines and services tailored to different needs, communities and demographics
- Location-based resources for quick access
- Mental health apps to support you anytime, anywhere
Please share widely — you never know who might need it today.
Name of Organisation |
Details |
Contact details |
| YOU Counselling Centres Helpline | Support & signposting helpline for all clients (Not our admin number) | 0330 678 2873 Tuesday 2pm – 7pm, Wednesday 1pm – 5pm, Thursday 12pm – 4pm |
| SAMARITANS | Samaritans – aimed at providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide. |
116 123 call anytime or email jo@samaritans.org |
| National Suicide Prevention Helpline UK | A supportive listening service to anyone grappling with their mental wellbeing or thoughts of suicide. www.spuk.org.uk | 0800 587 0800 or if not getting through 0800 689 0880 6pm-midnight every day |
| CALM |
Suicide prevention charity – if you are struggling and need to talk. Webchat and WhatsApp options available. |
0800 58 58 58 5pm-midnight every day |
| Shout | 24/7 text service if you prefer not to talk but want some mental health support in a crisis | Text SHOUT to 85258 |
| SANEline |
A mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. Also has a text care service where you can request a personalised text to be sent on a particular day |
0300 304 7000 4–10pm daily |
| MIND | Support line: A safe space for you to talk about mental health. Advisors are trained to listen to you and help you find specialist support if you need it. Also has an information line, welfare benefits line and a legal line. www.mind.org.uk/ |
0300 102 1234 9-6pm Mon-Fri |
| National Domestic Abuse Helpline: run by Refuge | Offers advice including support finding emergency accommodation www.refuge.org.uk |
0808 2000 247 Open 24 hours a day |
| RAPE CRISIS | Rape crisis and sexual abuse support line Live chat support also available on their website https://247sexualabusesupport.org.uk https://rapecrisis.org.uk (Lots of information available) |
0808 500 222 Open 24 hours a day |
| The National Association for People Abused in Childhood |
Supporting adult survivors who have experienced any form of childhood sexual abuse |
Helpline: 08088 010331 10am -9pm Mon- Thurs 10am – 6pm Fri |
Gender and sexual orientation specific |
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| Women experiencing domestic abuse: Women’s Aid | Support services via web chat and email for women experiencing domestic abuse. Also lots of information including a Survivor’s handbook with simple guidance on every aspect of seeking support |
www.womensaid.org.uk |
| Men experiencing domestic abuse: helpline run by Respect |
Helpline for male victim’s of domestic abuse www.mensadviceline.org.uk Also email (Mon-Fri 9-5) and web chat (weds 10-11.30 and Thurs 2-4) |
Helpline: 0808 8010327 Mon-Fri: 10-5 |
| Men experiencing domestic abuse: Mankind initiative |
ManKind Initiative – Supporting Male Victims of Domestic Abuse includes links to other support |
Helpline: 0808 800 1170 or 01823 334 244
Mon-Fri – 10am-4pm |
| Men who have experienced sexual abuse: National Male Survivor Helpline |
Helpline for men who have experienced sexual abuse run by Safeline. Safeline has resources for all survivors |
0808 800 5005 Mon 9am-7pm Tues-Thurs – 9am-5pm Sat/Sun – 10am-2pm Text: 07860 065187 |
| LGBTQ+ Any form of abuse |
The national helpline is for LGBT+ people experiencing abuse or violence, such as hate crime, domestic abuse, sexual violence, so called “conversion-therapy” or any other kind of abuse. www.galop.org.uk |
0800 999 5428 Mon/Tues – 9.15am-8pm Wes-Thurs – 9.15am-4.30pm |
| Switchboard LGBTQ+ | Discuss anything: sexuality, gender identity, sexual health and emotional wellbeing. email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+. |
0800 0119 100 or 0300 330 0630 Web chat and email also available |
Young People |
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| The Mix (under age 25). | (4pm–11pm daily) Crisis messenger: Text THEMIX to 85258 (24/7, everyday). Online one to one chat (3pm-12am, everyday) via www.themix.org.uk/get-support/speak-to-our-team | 0808 808 4994 |
| Papyrus HOPELINEUK (under age 35) | (weekdays 10am-10pm, weekends 2pm-10pm, bank holidays 2pm–10pm), email pat@papyrus- uk.org or text 07786 209 697 if struggling with suicidal feelings, or concerned about a young person who might be struggling. | 0800 068 4141 |
Location specific services |
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| Hampshire and IOW: Victim Care Hub | The Victim Care Hub provides free, confidential support for victims of crime and those impacted by crime who are residents of Hampshire and the Isle of Wight www.hampshireiowvictimcare.co.uk |
24/7 victim support line 0808 168 9111 To access services 08081781641 (8am-8pm) |
| Hampshire: CISt’ers- Eastleigh | Female only self-help group of survivors of childhood rape/sexual abuse. helpme@cisters.org.uk | 02380 338080 |
| Havant: Adults Safe Haven | The Adults’ Safe Haven in Havant provides face to face immediate crisis support if you are struggling with your mental health. No-one will be turned away based on where they live and the service has a Freephone crisis line for those unable to attend physically. | 0300 3031560 |
| Basingstoke: Adults Safe Haven |
Safe Haven is a drop-in service in Basingstoke, offering help to those in self-defined crisis. Based at 3 Vyne Road in Basingstoke, it is an out-of-hours walk-in centre, with signposting for other services too. |
0300 303 5772 |
| Sussex: Survivors Network | Supporting survivors of sexual violence and abuse in Sussex (Specifically supporting those who identify as a woman) www.survivorsnetwork.org.uk | |
| Dorset: STARS | Supporting all survivors of sexual trauma. www.starsdorset.org | |
APPS for Mental Health |
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| Breathe2Relax | information and exercises to help learn stress management skills, which help with mood stabilization, anger control, and anxiety management. | |
| SAM | Offers tools for assistance with anxiety in the immediate moment | |
| SilverCloud | Free and easy to access online CBT through italk (italk.org.uk) offering guidance and tools to help you think and feel better. | |
| Getselfhelp |
STOPP | Get.gg – Getselfhelp.co.uk |
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| Hub of Hope | App giving information about local support that could be provided for a specific topic you need support with. https://hubofhope.co.uk | |
